Delivering Differently
Unique Challenges Need Unique Solutions
Across a risk landscape that is always changing, our goal remains the same: to help our clients unlock opportunity from complex situations. Each client’s requirements are different, so we have designed our service to be responsive to individual needs.
A Focus On What’s Possible
Complex requirements are our everyday. Our teams bring a flexible mindset and a commitment to delivering results for our clients to each situation.
We listen, we collaborate, and we work hard to deliver flexible, tailored underwriting solutions, often where others can’t. If we can’t facilitate the exact coverage initially requested, we work quickly and creatively to find alternatives that achieve the right outcome.
Leading-edge Technology
We’re building a data-led business, investing heavily in technology to deliver faster responses and sharper insights. Our in-house actuarial and analytics platforms ensure every risk is technically priced before quoting, providing clients with transparent decision making and market-leading reporting.
Our view is that investing in technology not only directly benefits our clients and partners, but also helps us attract and retain top-tier talent to RB Jones Global.
Specialist, Empowered Teams
We believe complex and non-standard requirements need specialist knowledge. Our dedicated teams offer clients on-the-ground expertise built through years of experience.
Likewise, we think local markets are best served by local experts. That’s why our underwriters are empowered to write without unnecessary referral back to head office. The result: quicker turnaround times, clearer communication and a far more efficient experience for our clients.
Strong Heritage, Long-term Horizons
The RB Jones brand originally dates back to 1905 in the USA. As part of privately-owned H.W. Kaufman Group, we’ve been operating in the London market since 2008.
We’re proud of our long history, but our focus is firmly on the future. We’re scaling our capabilities and building innovative, technology-driven solutions that meet the challenges of today’s evolving markets. And, because we’re family-owned, we plan and invest with a generational horizon, not a quarterly one.
